The Grand Door company supports a high level of quality and design of doors that, undoubtedly, makes us leaders in this branch. The relations with our clients are based on their satisfaction our qualitative production. Basic principles of the relations of the company

Professional Approach

The Grand Door company has the most professional employees and offers professional approach to each client.

Orientation to Clients

"The satisfaction of requirements and expectations of clients" is the principle of all activity of the “Grand Door” company. This principle was accepted by us to provide to our clients the best service and approach that, undoubtedly, provides the high level of satisfaction of expectations of clients.

Availability of Information

The “Grand Door” company provides our clients with necessary information in the shortest terms.

Initiative

For satisfaction of needs of clients in the shortest possible time our company allocates the employees with powers to make decisions at discretion in any situation.

Fast Feedback

Our company "Grand Door" responds to all demands of our clients in the shortest terms.

Customer Acquisition

For customer acquisition and suppliers our company actively participates in their informing.

Continuous Improvement

The offers and ideas received from our clients carefully are analyzed and used in our work to quality of a source of continuous improvement.

Objectivity

All our offers and decisions are estimated on the basis of criterion of objectivity.

Confidentiality

We provide full confidentiality in work with our clients.

Availability

Our company "Grand Door" provides clients with various communication channels for submission of complaints, requests for information, various offers. All this provides easy access to our company.

Responsibility

Our company carefully controls all demands of our clients and takes the responsibility for their performance.

Observance of the Law

Our company realizes all national and international requirements for the quality standards, and also legal obligations.